Questions
Straight answers.
The questions people actually ask, answered without marketing language.
What is SoulHub Labs?
SoulHub Labs is a hardware and AI research company building ambient presence devices. Its products preserve a person’s voice, stories, photographs and manner of speaking in a family-owned memory vault, then use that vault to hold natural spoken conversation. The company is presented by Lizzian and Nine AI Tech.
What does a SoulHub device actually do?
A SoulHub device sits in a room, shows a familiar face on a high-definition or volumetric display, and speaks in a preserved voice. It answers questions, retells family stories from the memory vault, and holds ordinary back-and-forth conversation. It is designed for daily presence in a home, not for a headset session.
How is SoulHub different from a smart speaker or a chatbot?
A smart speaker answers queries with a generic assistant voice. SoulHub renders one specific, consented person: their face, their voice, their stories and the way they tell them. The model is grounded in a private family vault rather than in the open internet, so it recalls a shared history instead of generating plausible fiction.
Who owns the memories and recordings uploaded to SoulHub?
The family does. Every recording, photograph and story lives in a family-owned vault. It can be exported in full or permanently deleted at any time, and SoulHub Labs does not sell vault content or use it to train models for other customers.
Does SoulHub require consent from the person being preserved?
Yes. A vault can only be created with a recorded consent statement from the person themselves, or with documented authorisation from their legal next of kin. The consent record is stored with the vault and travels with it across every SoulHub product.
Is SoulHub meant to replace grief counselling or therapy?
No. SoulHub is a memory-preservation and companionship product, not a clinical tool. It is designed to sit alongside the ordinary rituals of remembrance — photographs, recordings, letters — and the company recommends professional support for anyone working through acute grief.
When will SoulHub X1 be available?
SoulHub X1 is the first shipping device and is going to market through a crowdfunding campaign. Backers receive early-bird pricing, development updates and first-batch allocation. SoulHub M is at engineering prototype stage and SoulHub Avatar is a research programme.
Does SoulHub work without an internet connection?
Wake word detection, voice capture and basic playback run on-device. Longer conversational reasoning uses a network connection. A local-only mode for the full conversation model is on the roadmap for SoulHub M.
What languages does SoulHub support?
English and Mandarin Chinese are supported at launch, including voice preservation in both. Additional languages follow the shipping schedule of SoulHub X1.
How do I contact SoulHub Labs?
Email Linden@soulhublabs.com for partnerships, press and distribution, or bolotusuk@gmail.com for general enquiries and crowdfunding questions.
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